Monday, November 22, 2010

Waiting Room TIPS To Avoid Long Delays In the Doctor's Office.

So you're tired of twiddling your thumbs waiting for your doctor to show up to your appointment?  You show up at eleven for an 11:00 am appointment only to find yourself sitting in the waiting room for another 45 minutes?  Well, has Happy got a solution for you.  I had myself a little football party this weekend.  Imagine half the town trying to pick up hot wings all within a half hour period.  I called ahead for a  3:00 PM pick up and showed up at 2:50 for my wings.  The place was a mad house.  There were hundreds of people dining in and multiple people waiting in line to pick up their carry out orders.

Some guy was out of control.  He was yelling and screaming. "I had a 2:30 PM pick up and I've been waiting a half hour.  What's wrong with you people?", he said.  I looked at him and smiled.  He asked me what time my order pick up was and I told him 3PM. He said, "Good luck, these people don't know what they're doing."  The nice lady behind the counter asked me for my name.  I gave it to her.  "Happy", I said.  She gave me the total, I paid with my credit card.  But I did something most people probably wouldn't.  I assessed the situation.  There were multiple parties waiting half an hour for their carryout orders.  It looked like everyone was upset and running late. I could tell the staff was flustered and upset as well.   So I left a $3 tip on a $30 order of hot wings.  

My aunt, a Vegas show girl in her day, used to tell me that you give tips to people To Insure Proper Service. And wouldn't you know it, the guy yelling and screaming that he was waiting 40 minutes now for his order stormed out of the restaurant without his wings and without paying.  Happy picked up his wings in eight minutes flat with a thank you and a smile on the folks just doing their job.  It looks like $3 moved Happy to the front of the line.  Sometimes a little gratitude gets you a long way.  In this case, all it took was three bucks.

If you're tired of waiting in line in your doctor's waiting room or the emergency room or in the hospital, it's time to start tipping your doctors and nurses.  You want your call light answered quicker?  Just leave a $20 bill on your hospital tray.  You want the hospitalist to get your admission paper work done faster?  Just leave an extra $100 bill on your tray table for pick up during rounds.    

The future of health care is here.  Doctors are now charging for things they've never charged for before.  This is just the beginning.  If you want hospital amenities, you're going to have to pay for them.  Insurance will never provide you with the service you expect. You can try the concierge medicine model.  However, if you aren't ready for that and you want to stop waiting in your doctor's waiting room, it's time to start tipping them to ensure proper service.  What are you waiting for?  Happy accepts cash, credit  and local checks with driver's license only.  Just remember,  I also charge a $40 returned check fee (in addition to any bank fees you may get dinged with).
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